Quite often, as a contractor, I am told by a customer that they are “looking for the best deal”. It is important to realize that there are many variables that constitute a great paint job. It is important to compare apples to apples.
On a few occasions we have encountered multiple contractors viewing the property at one time to present or prepare a proposal to present at another time. I think this is done to create a competitive environment, so the customer will get the lowest price.
Often the lowest price wins the job.
The discussion of quality, craftsmanship and experience is not considered.
Quality is described in different ways by almost everyone. In the painting world we consider straight lines, flawless finishes, and durability to be more important than saving a few dollars.
Craftsmanship is a deep love for the origins and processes of the profession of painting. Few artisans of the painting world are still around and practicing. With new methods, pre-mixed paints and new-fangled tools the craftsman have become fewer and fewer.
Experience in the painting industry is often overlooked. The “new” painter is often the lowest price as they are just trying to get by and possibly do not know or realize the cost of maintaining the business for the long haul. A lot of times, they will cut corners and use less expensive paint in order to save themselves some money on the quote. History tells us most new businesses do not last more than three (3) years. If this is the case who are you going to call next year if there is an issue with today’s low-priced project?
As they say “Quality, Speed or Price” pick two because you can not have all three.
We ask our customers one simple question “What does an Exceptional painting experience look to you?” This allows the customer to step back and think of the important factors in their next project.
SOME OF THE ANSWERS WE HAVE RECEIVED FOR OUR QUESTION OF” WHAT DOES AN EXCEPTIONAL PAINTING EXPERIENCE LOOK TO YOU?” ARE:
Dust Free work
Don’t let my pet out
Furniture moved and returned to the original places
Low VOC paint.
Perfection and craftsmen working
High quality paint and durability
As you can see by the list an exceptional experience for a customer has very little to do with the price of the project when they are comparing apples to apples.
On your next project what are you looking for and “What does an Exceptional painting experience look to you?
If you are looking for an exceptional crafted paint project, please schedule a time that works for you for one of our estimators to view and discuss your project on our website www.thepinkpainter.ca